FAQ

What services does Oh Whale Design Co offer?

Oh Whale Design Co specializes in comprehensive design solutions, including branding, graphic design, web design, and digital marketing assets tailored to support your business growth.

How can I request a design project?

You can start by contacting us through the inquiry form on our website or sending an email detailing your project needs. We'll get back to you promptly to discuss your vision and next steps.

What is the typical turnaround time for a project?

Turnaround times vary depending on the scope of the project. After the initial consultation, we provide an estimated timeline to ensure clear expectations.

Do you offer custom design packages?

Yes, all our design services are customizable to match your specific business needs and budget.

What industries does Oh Whale Design Co specialize in?

We work with a diverse range of industries, adapting our design approach to fit your unique market and audience.

How involved will I be during the design process?

We encourage client collaboration throughout the process, providing updates and requesting your feedback at key milestones to ensure your satisfaction.

What file formats will I receive?

Final deliverables are provided in the most common and industry-standard formats, such as PDF, PNG, JPG, and source files like AI or PSD, depending on the project requirements.

How are payments handled?

Payments are made via invoice, with terms discussed prior to project commencement. Typically, a deposit is required upfront with the balance due upon project completion.

Can you help with rebranding an existing business?

Absolutely. We assist in rebranding by updating logos, design materials, and online presence to reflect your new vision and business goals.

What if I need revisions after the project is completed?

We offer a revision period as part of each project. Additional changes after that period can be accommodated through a separate agreement.

How do I get in touch with Oh Whale Design Co?

You can reach us via the contact form on our website, email, or the phone number listed on the Contact page. We’re here to answer your questions and start your project.

If you have any other questions, please feel free to contact us directly!